Customer Mobile App

Benefits​

• FREE!

• Engage your Customers

• Transparency

• Simplified & Accurate Requests

• Improved Customer Communication 

• Build Trust 

Features​

• Email 

• Call

• Request Service, Quotes, and Rentals 

• Active Service 

• Asset List 

• QR Scan 

• Sign Documents 

• PM Programs 

• Dealer Information 

Review and Sign Work Orders

• Your customers can review and sign work orders directly from the Manage IT app 

• Technicians no longer have to try and hunt down the right person to sign their work orders

• Keep your technician and customer safe by social distancing and not having to share devices

Customer Requests

• Give your customers the ability to effortlessly submit service, rental, and quote requests directly to your back office

• When paired with Scan IT, your customers can scan the trucks QR code which will automatically pre-populate the equipment information, providing your back office with more, accurate information

• Get more, accurate information needed to best serve your customers

View Active Service

• Allow your customers to view the work orders currently ​open on their equipment

Dealer Contact Information

• Your customers will have the ability to call, email, or visit your website directly from the Manage IT app

• Customize your Manage IT app with your logo and colors

View Equipment List

• Provide your customer with the ability to view their equipment list and details