Hours billed through Tinnacity · 16,759,220.4

From field chaos to total clarity.Accelerate your Service workflow.

Replace clunky, slow DMS mobile apps with a platform your technicians will actually love using. Tinnacity eliminates double entry, automates job write-ups, and connects your field and office from first dispatch to final invoice.

7→3
Avg. Days to Billing
89%
Avg. First-Time Fix Rate
3 wks
Average company-wide rollout
Work OrdersLive
WO-4821: OmniliftIn Progress
Crown 45RRTT Forklift · Tech: G. Simpson
WO-4820: FSA ColumbusDispatched
Toyota 8FGU25 · Tech: J. Garcia
WO-4819: Allied MaterialsInvoiced
Hyster H50FT · Completed 9:42am
Today's Billings$12,480
Open → Invoiced · Today
Field-to-CashAvg. 24hr billing cycle

Trusted by industrial equipment leaders

The Platform

Every tool your service team needs. One platform.

Field service technician reviewing a mobile work order on a rugged tablet with heavy equipment in the background
Service

Mobile work orders, AI-assisted dispatching, parts lookups, and automated speech-to-text job summaries: everything your tech needs in the palm of their hand.

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Forklift secured on a flatbed trailer for transport outside a warehouse
Shipping

Eliminate lost deliveries with total shipment visibility. Use customizable templates to enforce key field actions, from capturing photos and hour meters to customer signatures.

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Technician scanning a metal QR asset tag on heavy equipment with a mobile phone
Asset Tracking

Predictive maintenance alerts, QR-powered checklists, service history, and live equipment location always visible.

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Dealer reviewing fleet dashboard analytics on a laptop at an office desk
Customer Portal

Give customers round-the-clock access to request service, order parts, book rentals, and see full equipment and invoice history, no phone call required.

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Foundation
Tinnacity Intelligence

AI woven into every product, integration, and extension: the intelligence layer powering it all.

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Integrations

Intelligent bi-directional sync with your ERP, DMS, and accounting systems without ripping out existing infrastructure.

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Field & Shop Service

Built to replace paper & clunky service apps.

Most mobile service tools claim to digitize your operation, but still leave technicians re-keying data, stranded in dead cell zones, and typing work orders after a long shift. Tinnacity gives your team a fast, modern app they'll actually enjoy using.

Zero Downtime Offline Mode: Clock time, capture photos, and collect sign-offs without cell service, data syncs automatically when back online.
AI Voice Write-Ups: Techs dictate notes out loud in greasy gloves while AI drafts clean, professional work order summaries in seconds.
Direct 2-Way DMS Sync: Eliminate double entry, manual re-keying, and lost field tickets between the shop and back office.
Our reach

Powering equipment service across the map.

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Users
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Technicians
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Branch Locations
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Countries
United StatesCanadaMexicoCosta RicaAustraliaNew Zealand
Proof, Not Promises

Clear the roadblocks. Speed up your team.

Most people in this industry get into it because they love the equipment, not the paperwork. Tinnacity uses intelligent automation to take the chaos off your plate, so techs focus on wrenching, managers focus on coaching, and customers stop waiting.

Billing & Cash Flow
Accelerate Cash Flow

"We're sitting on completed work orders for weeks before we can bill. That's cash just sitting on the table."

Controller, 50-Tech Dealership
Intelligent Operations
Eliminate Paper Trails

"We're chasing paper, running on excuses, and our techs go into every job blind. There has to be a better way."

Dispatcher & Service Manager
Management & Visibility
Total Operational Visibility

"I spend my whole day playing private investigator. I want to actually coach my team instead of chasing what went wrong."

VP of Aftermarket Operations
What Our Clients Say

Don't take our word for it.

Real dealers. Real results. No sales spin.

We are incredibly honored to receive the 2026 Most Valuable Supplier Award from MHEDA. This reflects our commitment to bringing practical AI and real-world innovation to equipment dealers nationwide.

Dave Tinnerman
Dave Tinnerman
CEO, Tinnacity
202420252026
MHEDA Most Valuable Supplier Award, 2024, 2025, 2026
3× Winner
90% Paperwork Reduction|24-Hour Billing Cycle|Zero Lost Invoices
See Tinnacity in Action

Ready to empower your team?

A quick walkthrough with a real person. No high-pressure sales. We're here to learn about your operation first and see if we're the right fit for your team.

Michael Simon
Michael Simon
Sr. Sales Executive
Brady Fleming
Brady Fleming
Sales Executive
Brian Robison
Brian Robison
Sales Engineer