Introducing Tinnacity Intelligence
Operational intelligence
woven into
everything you do.
Tinnacity Intelligence isn't an add-on or a separate app, it's the built-in engine engineered to make work easier for your entire operation. From field technicians and dispatchers to back-office billing and dealership leadership, intelligence handles the administrative heavy lifting so your team can focus on what matters most: delivering exceptional service.
Three layers of automation. Built for how you work.
Every Tinnacity partner starts with advanced automation that delivers value on day one. As your operational confidence grows, our intelligence architecture scales right alongside you, moving seamlessly from out of the box background automation to fully custom platform extensions.
Tinnacity builds it. You benefit from it. Auto-drafted service notes with voice-to-text, smart dispatch recommendations, and instant asset history with photo tagging: no setup required.
Customers connect their own AI accounts (Claude, ChatGPT, other) directly into Tinnacity. Intelligence becomes the bridge: their AI gets full access to work orders, asset history, customer records, and workflows.
The most powerful layer. A no-code agent builder inside Tinnacity lets customers create named, role-based AI co-workers, such as a dispatch agent, billing agent, or triage agent, that run automatically, every day.
Service Is Our Core Value
Powerful Intelligence. Unmatched Human Support.
Software is only as good as the team behind it. While Tinnacity Intelligence automates your daily workflows, our dedicated industry specialists work alongside your dealership to ensure your field techs, dispatchers, and office staff get the rapid support and training they deserve.
- Dedicated Account Lead
- Fast Tech Support
- Continuous Optimization
Built to empower every role in your dealership.
From dispatchers keeping the schedule tight to customers checking their own equipment status, Tinnacity Intelligence works behind the scenes for everyone on your team, no matter their role.
“Zero manual scheduling friction.”AI suggests optimal technician dispatching, tracks WIP in real time, and eliminates chaotic phone tag.
Smart Dispatching & Work Order Prep
Stop playing Tetris with your daily schedule. Tinnacity helps dispatchers quickly match the right technician to the right job, auto-drafts initial service notes, and streams real-time field status updates back to the office.
“Less paperwork, more wrenching.”Techs use speech-to-text notes and instant machine history to complete job sheets faster and get home on time.
Proactive Equipment Care
Empower your team with full asset visibility without the heavy lifting. Tinnacity organizes complete equipment histories so your staff can easily identify critical trends and spot potential risks before breakdowns occur, turning emergency calls into planned, stress-free maintenance.
“Total operational transparency.”Automatic status updates, instant quote approvals, and real-time portal access build lasting client trust.
Instant Customer Answers
Give your customers the speed they expect without burying your office staff in phone calls. Our intelligent portal lets your clients securely pull up their own equipment status, work order history, and service updates instantly.
“Data you can actually act on.”Live visibility into billing cycles, first-time fix rates, and shop utilization without digging through spreadsheets.
Executive Visibility, Built In
Get a real-time read on how your service department is performing without pulling a single report. Tinnacity surfaces the numbers that matter automatically, so leadership always knows where the business stands.
See Tinnacity Intelligence in Action.
Every operation runs differently. Let us show you how our built-in AI layers automate your unique daily workflows and save your team hours of manual work.