For Dealership Customers & Fleet Managers

Give your customers 24/7 transparency. Zero phone tag.

Stop tying up your service desk with calls asking “Where is my technician?” or “Can I get a copy of that invoice?” Tinnacity’s Customer Portal gives your clients a private, modern hub to track repairs, request service, and view machine histories in real time.

24/7 Live Repair & WIP Tracking:Clients see active work order statuses, technician notes, and job progress without calling your office.
One-Tap Service & Rental Requests:Customers can request new service calls or book equipment directly from their phone or desktop.
Complete Equipment & Invoice History:Instant access to past work orders, signed field tickets, and attached photos for seamless auditing.
Self-Service Convenience

Built for the job site. Designed for simplicity.

No complex software training required. Your customers can access their portal from any browser or mobile device to approve quotes and manage their fleet on site.

Instant Quote ApprovalsClients review and digitally authorize repair estimates in seconds to keep jobs moving.
Multi-Site Fleet FilteringAllows enterprise clients with multiple branches to filter equipment and open jobs by location.
Photo & Document AttachmentsCustomers can view job photos and signed field tickets attached directly to every work order.
Quote #4821
EquipmentCrown RC 5500
SiteBranch 4 · Bay 12
Repair Estimate$1,240.00
StatusApproved ✓
View Signed Approval
Fleet Filter
LocationColumbus, OH
Branch4 of 6 Selected
Equipment TypeForklifts
Open Jobs12
View Filtered Fleet
Job #2214 Attachments
Photos3 Attached
Field TicketSigned ✓
Inspection NotesComplete
Uploaded2 min ago
View Attachments
90% Paperwork Reduction|24-Hour Billing Cycle|Zero Lost Work Orders

See Customer Portal in action.

A quick walkthrough with a real person. No high-pressure sales. We learn about your operation first.

Michael Simon
Michael Simon
Sr. Sales Executive
Brady Fleming
Brady Fleming
Sales Executive
Brian Robison
Brian Robison
Sales Engineer