Global Client Success
The world's top equipment leaders
run on Tinnacity.
From single-location specialists to multi-national heavy equipment enterprises, industry leaders around the globe run their end-to-end field service operations on Tinnacity.
7→3
Avg. Days to Billing
89%
Avg. First-Time Fix Rate
3 wks
Average company-wide rollout
Trusted by industrial equipment leaders




























In their words
Why teams choose Tinnacity.
Case Studies
Real results, in detail.
On Tinnacity TalksA company-wide digital transformation in 3 weeks
Atlantic Coast Toyotalift · 8 locations across the Southeast · 50+ years
Rolled out company-wide in 21 days
Tech onboarding: days → 2 hours
Rated 10/10 for support
On Tinnacity TalksFrom 30-day-old data to real-time operations
Toyota Material Handling dealer · Maine, New Hampshire & Massachusetts · Since 1939
First-time fix rate raised to 89%, tracked daily
95% of technician time captured as billable
Live and billing customers day one of a full ERP migration
On Tinnacity TalksFrom defense to offense on operational visibility
Regional leader · Minnesota, the Dakotas & Wisconsin · Since 1949
Billing turnaround: 7 days → 3 days
100% warranty photo compliance
Rated 10/10 for integration support

No more lost timecards or work orders
Crown / Bobcat / Komatsu dealer · Jacksonville · 50+ years
100% payroll & billing accuracy
Mobile-first documentation
Digital docs sync straight to billing
On Tinnacity TalksFrom mountains of paper to breathing room
Bobcat, Develon & Omega dealer · New Zealand · 70+ years
Billing turnaround: 4 weeks → 1 week
Field-ready after 1.5 days of training
100% reduction in double-entry errors
On Tinnacity TalksTurning employee ownership into a service superpower
100% employee-owned dealer · Georgia & Florida · Since 1960
On-site invoicing, no competitor in the region matches it
Phased rollout across 4 branches, 2 states, zero disruption
Filing cabinets actively being removed from the office

Instant invoicing, straight from the field
Crown & Komatsu dealer · Delaware & Lehigh Valleys · 50+ years
Invoice the moment a signature is captured
Real-time technician tracking
Work orders arrive as PDFs, zero filing
GCGina CoyleSr. Vice President
Hear it straight from the people who use it.
Real conversations with real dealers on Tinnacity Talks — the wins, the pain points, and what actually changed.











