Real conversations.
Real results.
Most software failures aren't a technology problem. They're an adoption problem.
In Tinnacity Talks, we sit down with industrial equipment leaders to discuss how to bridge the gap between wrench time and screen time, turning resistant field technicians into your most proactive, motivated allies.
All Episodes
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From IT Nightmares to Seamless Success: Scaling ACT
How one equipment dealership moved from chaotic, paper-driven service operations to a fully integrated mobile solution, and what it really took to get their field technicians on board.
Shifting from Defense to Offense: Digital Dominance with FOM
FOM shares how shifting from a defensive, reactive service model to a proactive, digital-first operation transformed their billing turnaround, field visibility, and technician adoption.
Ditching Controlled Chaos: Scaling Clark Equipment NZ
Clark Equipment NZ shares how they replaced 'controlled chaos' with a structured, mobile-first service operation, and what that shift meant for their technicians, customers, and bottom line.
How W.D. Matthews Achieved an 89% First-Time Fix Rate
W.D. Matthews breaks down how putting a reliable mobile solution in technicians' hands turned first-time fix rate into a measurable, 89% success metric, and what that means for uptime and customer trust.
Empowering a Team of Owners with Real-Time Field Data
Ogden Forklifts shares how giving every owner real-time visibility into field data changed the way their team makes decisions, from dispatch to the bottom line.
Tech for Technicians: Driving Field Efficiency at Williams Toyota Lift
In this episode of Tinnacity Talks, we look at the power of digital transformation inside a top forklift and material handling dealership. Guests Jason Froman and Alison Sickafoose share how Williams Toyota Lift went live with Tinnacity to clear out the paperwork bottlenecks and start invoicing the next day.
See it, don't just read it.
Real customer stories, real support, real community, straight from the field.
Are you a Tinnacity client with an operational story to share?
We love highlighting customer wins! Sit down with Katie on Tinnacity Talks to showcase your team's success, share your shop's journey, and inspire other equipment leaders.
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